Foreign Passengers Rising: KAI Enhances Transport Innovations

Trains are becoming an increasingly popular mode of transportation for foreign tourists visiting Indonesia. This is reflected in the significant growth of foreign passengers over the past three years.

According to PT Kereta Api Indonesia (KAI), 300,708 foreign passengers used their train services in 2022. This number almost doubled in 2023 to 580,995 and further increased to 615,055 in 2024. The highest monthly record was achieved in September 2024, with 65,916 foreign passengers in a single month.

The positive trend continued into January 2025, with 44,502 foreign passengers—a 26.06% increase from January 2024, which recorded 35,303 passengers. These figures demonstrate the growing enthusiasm of international travelers for exploring Indonesia via a transportation system that is comfortable, safe, and environmentally friendly.

“The increasing presence of international tourists highlights that Indonesia’s railway system meets modern transportation demands while supporting the growth of the national tourism sector. With our improving services, we are confident in contributing positively to Asta Cita’s objectives,” stated Anne, quoted from antaranews.com.

Modern and Eco-Friendly KAI Innovations

KAI continues to innovate by introducing the latest generation of trains, such as the stainless steel New Generation trains. These trains prioritize inclusivity, comfort, modernity, and sustainability, offering ergonomic seats, USB charging ports, free Wi-Fi, and stylish interiors to attract travelers.

The Manggarai Train Workshop also plays a vital role by upgrading and modifying train units. To date, the workshop has successfully modified 72 New Generation train units, including 60 in 2024 alone. For 2025, KAI targets modifying 52 New Generation units and 4 compartment trains.

In addition to upgrading train units, KAI is enhancing station facilities. These include English-language information services and user-friendly electronic ticketing systems designed to cater to foreign tourists.

“KAI is also improving customer service by making access easier through the ‘Access by KAI’ app, offering digital payment options, and introducing exciting promotions for more affordable and flexible travel,” added Anne.

KAI is also committed to eco-friendly operations. Train travel is proven to be energy-efficient and produces a lower carbon footprint compared to other transportation modes.

“Additionally, KAI has introduced a Carbon Footprint feature in the Access by KAI app, allowing passengers to track their contribution to reducing carbon emissions every time they travel by train,” Anne explained.

To further support sustainability, KAI has installed Water Stations at several train stations. These facilities allow passengers to refill their water bottles for free, reducing the use of single-use plastic bottles. This initiative aligns with KAI’s efforts to promote an eco-conscious lifestyle and encourage passengers to care for the environment.

“We aim to provide not only a comfortable travel experience but also inspire both local and international tourists to join the green transportation movement. By choosing trains and using facilities like the Water Station, passengers actively contribute to preserving the environment,” Anne emphasized.

A Scenic and Unique Experience for Tourists

Foreign passengers also enjoy the unique experiences offered by train travel in Indonesia. The railway routes provide stunning views of mountains, green rice fields, and coastal areas, making the journey an adventure rather than just a means of transportation.

“Major stations have transformed into modern destinations, offering co-working spaces, local culinary areas, and Instagrammable spots that particularly attract young travelers,” Anne noted.

Top 10 Destinations for Foreign Train Passengers

Based on data from January 2024 to February 12, 2025, the following stations recorded the highest number of foreign passengers (source via kosadata.com):

  1. Yogyakarta: 119,019 passengers
  2. Gambir (Jakarta): 87,058 passengers
  3. Bandung: 52,795 passengers
  4. Surabaya Gubeng: 51,959 passengers
  5. Malang: 37,334 passengers
  6. Pasar Senen (Jakarta): 26,878 passengers
  7. Semarang Tawang Bank Jateng: 22,698 passengers
  8. Probolinggo: 20,881 passengers
  9. Surabaya Pasar Turi: 16,277 passengers
  10. Lempuyangan (Yogyakarta): 14,761 passengers

In addition to the popular cities of Yogyakarta, Jakarta, Surabaya, Bandung, Malang, and Semarang, other destinations like Jember, Mojokerto, Banyuwangi, Solo Balapan, Purwokerto, Cirebon, Tebing Tinggi, Lalang, and Medan are also gaining traction among international travelers.

“We believe transportation plays a crucial role in the travel experience. Through continuous innovation, we aim to make train travel in Indonesia more appealing, comfortable, and globally competitive,” Anne concluded.

 

Source: kosadata.com, antaranews.com

Special Photo credit: KAI

 

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Andrzej Barski

Director of Seven Stones Indonesia

Andrzej is Co-owner/ Founder and Director of Seven Stones Indonesia. He was born in the UK to Polish parents and has been living in Indonesia for more than 33-years. He is a skilled writer, trainer and marketer with a deep understanding of Indonesia and its many cultures after spending many years travelling across the archipelago from North Sumatra to Irian Jaya.

His experience covers Marketing, Branding, Advertising, Publishing, Real Estate and Training for 5-Star Hotels and Resorts in Bali and Jakarta, which has given him a passion for the customer experience. He’s a published author and a regular contributor to local and regional publications. His interests include conservation, eco-conscious initiatives, spirituality and motorcycles. Andrzej speaks English and Indonesian.

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Director of Seven Stones Indonesia

Terje is from Norway and has been living in Indonesia for over 20-years. He first came to Indonesia as a child and after earning his degree in Business Administration from the University of Agder in Norway, he moved to Indonesia in 1993, where he has worked in leading positions in education and the fitness/ wellness industries all over Indonesia including Jakarta, Banjarmasin, Medan and Bali.

He was Co-owner and CEO of the Paradise Property Group for 10-years and led the company to great success. He is now Co-owner/ Founder and Director of Seven Stones Indonesia offering market entry services for foreign investors, legal advice, sourcing of investments and in particular real estate investments. He has a soft spot for eco-friendly and socially sustainable projects and investments, while his personal business strengths are in property law, tourism trends, macroeconomics, Indonesian government and regulations. His personal interests are in sport, adventure, history and spiritual experiences.

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CFO of Seven Stones Indonesia, Jakarta

Ridwan is one of Indonesia’s top executives with a long and illustrious career in the financial world. He holds several professional certifications including being a Certified Business Valuer (CBV) issued by the Australian Academy of Finance and Management; Broker-Dealer Representative (WPPE); and The Directorship Certification for Directors and Commissioners, issued by the Indonesian Institute of Commissioners and Directors.

His experience includes being the Managing Director at one of the top investment banking groups in the region, the Recapital Group, the CFO at State-owned enterprises in fishery industry and the CEO at Tanri Abeng & Son Holding. He’s also been an Independent Commissioner in several Financial Service companies and on the Audit and Risk Committee at Bank BTPN Tbk, Berau Coal Energy Tbk, Aetra Air Jakarta as well as working for Citibank, Bank Mandiri and HSBC. His last position was as CFO at PT Citra Putra Mandiri – OSO Group.

Ridwan has won a number of prestigious awards including the Best CFO Awards 2019 (Institute of Certified Management Accountant Australia-Indonesia); Asia Pacific Young Business Leader awarded by Asia 21 Network New York USA (Tokyo 2008); UK Alumni Business Awards 2008 awarded by the British Council; and The Most Inspiring Human Resources Practitioners’ version of Human Capital Magazine 2010.

He’s a member of the Board of Trustees of the Alumni Association of the Faculty of Law, Trisakti University, Co-Founder of the Paramadina Public Policy Institute and actively writes books, publications and articles in the mass media. He co-authored “Korupsi Mengorupsi Indonesia” in 2009, which helps those with an interest in understanding governance in Indonesia and the critical issue of corruption. Ridwan speaks Indonesian and English.

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Per is the Managing Director of the Seven Stones Indonesia (SSI) Jakarta office and has more than 25-years’ experience in Indonesia, China, and Western Europe. He previously worked in senior management positions with Q-Free ASA, Siemens AG, and other companies in the telecom sector. Over the last six years, he has been the Chairman of the Indonesia-Norway Business Council (INBC) and recently become elected to be on the board of EuroCham Indonesia.

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